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IT is from Venus, the Business is from Mars
By David Bicknell Monday morning and another week for IT and the business to work together in the best interests of the organisation – though if you were to read this article from the Wall St Journal,...
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Why ignoring the human factor can lead to failed IT projects
By David Bicknell In a column for the Wall St Journal, Frank Wander, a former CIO of the Guardian Life Insurance Company, has warned that ignoring the human factor is a sure route to the failure of IT...
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Are your IT projects ‘drivers’ or ‘supporters’?
By David Bicknell An article by Art Langer in the Wall St Journal argues that IT projects are either ‘drivers’ or ‘supporters’. Drivers are those projects and activities that affect the relationship...
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How many organisations are failing to deliver on their Agile developments?
By David Bicknell How many organisations are struggling to see real value and business benefits from their Agile IT projects? This blog, looking back at some of the predictions for Agile in 2012,...
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How London IT director saves millions by buying patient record system.
By Tony Collins An NHS organisation in London has bought an electronic patient record system for less than a third of the cost of similar technology that is being supplied by BT to other trusts in the...
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Natwest/RBS – what went wrong?
By Tony Collins Outsourcing to India and losing IBM mainframe skills in the process? The failure of CA-7 batch scheduling software which had a knock-on effect on multiple feeder systems? As RBS...
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Survive a Public Accounts Committee hearing – a lesson for ministers and top...
By Tony Collins Mark Thompson was Director General of the BBC for eight years from 2004 to 2012. He was one of the highest paid in the public sector, earning more than £800,000. He’s now CEO of the...
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How well is new passport IT coping with high demand?
By T0ny Collins In 1989 when the Passport Agency introduced new systems avoidable chaos ensued. A decade later, in 1999, officials introduced a new passport system and avoidable chaos ensued. Jack...
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Capita adds 500 staff to boost recovery on “unacceptable” NHS contract
By Tony Collins Nicola Blackwood, minister for public health and innovation at the Department of Health, yesterday described failings on Capita’s GP support services contract as “entirely...
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